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Extending deadlines

After a secured purchase on account order is finalized (FI) the deadlines for payment reminders and engaging a collections agency start.

If an order is delayed (e.g. through a delay in delivery), we can extend these deadlines.

If you want to extend a deadline, use the contact form to send us the required information:
  • Short-ID for the order/reservation (PA)
  • Desired extension (in calendar days)

Our specialist department will process your request. As soon as we've extended the deadline, they will let you know.