How can I update my bank account details?

The supervisory authorities require us to check your new information if you want to update your bank account details. Once we have all the information we need, we will inform you of the status of your request by email.  

To update your bank account details, please submit one of these means of identification:

• Passport or

• ID card (front and back)

You will also need to provide a SEPA Direct Debit mandate:

• If your contract is with Unzer E-com GmbH, please download this form

• If your contract is with Unzer Luxembourg S.A., please download this form

Please use the contact form to upload these documents so we can process your request.