How do I manage my cards as a card user?

Modified on Thu, 24 Sep at 9:59 AM

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A card user is a person who has received one or more cards. This person can view their own cards and carry out certain actions themselves.

This is practical if a card has been lost, a limit isn't enough, or a new card is needed.

  • View card: The card user sees which cards have been assigned to them.
  • Check limit: The card user sees how much budget is still available.
  • Block card: If a card is lost or misplaced, it can be temporarily blocked.
  • Unblock card: If the card is found again, it can be reactivated.
  • View PIN: The card user can have the PIN displayed if needed.
  • Request a limit change: If the budget isn't enough, an increase can be requested.
  • Request a new card: If an additional card is needed, the card user can submit a request. This must then be approved.

You're welcome to watch this video as well:

https://www.youtube.com/watch?v=SYgvdHYBMEE&t=359s

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