Return Your Terminal
Modified on Wed, 21 Oct at 4:25 PM
IMPORTANT: RETURN ADDRESS
UTill Commerce GmbH / Unzer POS
Kurze Mühren 13
20095 Hamburg
Kurze Mühren 13
20095 Hamburg
Before Shipping
- Check your contract term and any applicable fees.
- Make a note of your terminal TID(s).
- Pack and ship your terminal.
After Shipping
Send an email to support@unzer.com including:
- Company name
- Contact person
- Email address
- TID(s) of the returned terminal(s)
- Tracking number
- Shipping carrier
- Sender name as shown on the shipping label
Multiple parcels?
Please specify which TID(s) belong to which shipment.
Please specify which TID(s) belong to which shipment.
Optional:
Attach a clear copy of the shipping receipt.
Attach a clear copy of the shipping receipt.
Please keep the original shipping receipt for your records.
Email Subject
Terminal Return | TID: [Your TID(s)] | Shipping Details
Email Template
To: support@unzer.com
Subject: Terminal Return | TID: [Your TID(s)] | Shipping Details
- Company Name: [Your Company]
- Contact Person: [First and Last Name]
- Email Address: [Your Email Address]
- TID(s): [TID 1, TID 2]
- Tracking Number: [Tracking Number]
- Shipping Carrier: [DHL, DPD, UPS, etc.]
- Sender Name: [As shown on the shipping label]
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