Terminal Return

Modified on Tue, 8 Sep at 9:10 AM

 Return information


If you have returned your terminal, please provide the following details:

  • Tracking number
  • Shipping provider
  • Sender name


This helps us verify the receipt of your return quickly. If additional information is required, we will contact you directly.

 Logistics check


Once your return has arrived, our logistics team checks the hardware for condition and completeness.

 Important notice


Returning the terminal has no impact on your contract with Unzer POS GmbH. The agreed fees continue until the end of the contractual term.


 Note: Thank you for your support during the process. Please note that processing times may be longer due to a high volume of incoming goods.


If you have any questions, you can reach us at support@unzer.com or 0800 – 589 0770.


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