How to Contact Us

Modified on Tue, 24 Feb at 2:13 PM

We're here to help! If you have questions or need assistance, there are several ways to get in touch with our support team.

You can reach us by using this contact form or by sending us an email at support@unzer.com.

Customer support (end customers)

If you have any technical questions or problems, we are happy to help you out!

You can reach us Monday to Friday from 9 am – 6 pm CET.

DE, AT, and CH: 0800 - 4043300

Technical support

General inquiries

You have questions about your account or shop integration? Or you've run into a problem? We are here for you!

Just give us a call or send us an email.

This is how you can reach us:

DE: +49 30 837 93 000

Monday to Friday from 9 am – 6 pm CET

AT: +43 1 513 66 33 669

Monday to Thursday from 9 am – 5 pm CET

Friday from 9 am – 4 pm CET

POS – Terminal Hotline

Having trouble with your terminal? Please contact our service hotline. We are available for you 24/7, including on public holidays! You can find the phone number directly on your card terminal.

POS – Tillhub Hotline

Do you have questions or issues with your POS Go device or the Tillhub point-of-sale systems? If you can't find help in our Help Center, you're welcome to reach out to us via phone or email (info@tillhub.de):

DE: +49 30 346 496 43 Monday – Friday from 9 AM – 6 PM

Contact our Sales Team

You have questions about our products, contracts, and prices?

Need individual advice? Sure, we'd love to help!

Just give us a call or use our contact form to send us a message:

This is how you can reach us:

DE: +49 (6221) 43101-00

Monday to Friday from 9 am – 6 pm CET

AT: +43 1 513 66 33 600

Monday to Thursday from 9 am – 5 pm CET

Friday from 9 am – 4 pm CET

Would you like to know more about becoming a partner with Unzer? Find out more here .