How can we provide you with a seamless and independent onboarding process so that you can quickly get started with our e-commerce payment solutions? Discover the following steps we will take together:

First Contact:

How can you find the best payment solution for your business? Contact our sales team to learn more about our products and pricing. We look forward to informing you personally. Simply fill out our contact form under Contact Unzer Sales, and we will get back to you as soon as possible.

Invitation and Account Creation:

After reviewing your information, you will receive an invitation link from our sales team. Simply click the link to create a user account and start the onboarding process.

What to Expect

Verification and Information:

After creating your account, you will receive a confirmation email. Make sure to verify your email address to continue. You will be asked to provide relevant information for the KYC (know your customer) process, including company details and information about legal representatives.

Status Tracking and Notifications:

You can check the status of your registration at any time via the USO portal. If your status changes, you will automatically receive email notifications.

Testing Options:

Before going live, you have the opportunity to test your integration in our USO sandbox environment. This ensures that your systems work smoothly with our services.

Completion of Onboarding:

Once the technical onboarding is complete, you will receive instructions on how to proceed and how to access Unzer Insights to manage your business transactions.

We have designed the process to be simple and intuitive so that you can get started with your business without unnecessary delays. Should you encounter any difficulties, our comprehensive FAQ is available to answer all your questions. We look forward to welcoming you to Unzer and supporting the growth of your business!

Your KYC Check is complete, What’s Next?

What are the next steps after successfully completing your KYC check?

After successful verification, you can seamlessly start using our payment solutions. Our team will help you set up everything needed to optimize your e-commerce checkout.

Here’s what to expect next:

Seamless Integration:
Our team configures all the necessary components to integrate you into our Unzerone system. This includes setting up payment processing, settlement, and risk management so you can accept payments effortlessly.

Easy Access to Tools:
You will receive API keys and authentication credentials to access our platform’s features. These tools are designed to optimize your business processes and provide you with valuable insights.

Real-Time Updates:
As soon as your requested services are activated, you will receive a notification confirming that everything is ready. This way, you are always informed and remain in control.

User-Friendly Interface:
You can track your onboarding progress directly in your merchant portal. A clear message will let you know once onboarding is complete, giving you peace of mind.

Sandbox Environment:
To help you get started, we provide you with a sandbox account for testing and familiarization. You will also receive an invitation to access Insights, enabling you to make data-driven decisions right from the start.

Notice regarding KYC Check

Sometimes, it may be necessary for us to request additional information in order to complete the process. In such cases, our team will contact you to clarify the next steps and provide support.

Our goal is to make the procedure as clear and straightforward as possible for you. If you have any questions or need assistance, our support team is always available.

We appreciate your understanding and patience and look forward to the opportunity to grow together with you.