VAT FAQs

Automated VAT Reclaim Process

Modified on Wed, 21 Jan at 1:26 PM
How do I get my VAT refunded?

Modified on Wed, 21 Jan at 12:57 PM
As a merchant, I sell items with a reduced VAT rate and the VAT rates assumed by Payolution are therefore too high. What should I do?

Modified on Wed, 21 Jan at 1:25 PM
How did Payolution calculate the VAT portion of the shopping cart? / Which VAT rate was assumed by Payolution?

Modified on Wed, 21 Jan at 12:53 PM
The assessment periods are already time-barred, is the adjustment still possible?

Modified on Wed, 21 Jan at 12:57 PM
What is the contractual basis for the invoice?

Modified on Wed, 21 Jan at 12:54 PM
What is the legal basis?

Modified on Wed, 21 Jan at 12:53 PM
Why are you receiving this VAT accounting for outstanding receivables?

Modified on Tue, 27 Jan at 2:03 PM
Why doesn't Unzer or Payolution reclaim the VAT directly?

Modified on Tue, 9 Dec, 2025 at 8:27 AM