Automated VAT Reclaim Process

Modified on Wed, 21 Jan at 1:26 PM

Dear Merchants,

We are thrilled to introduce our new automated VAT reclaim process! This solution makes it easy to track VAT claims for unpaid invoices each month, directly integrated with your regular invoices. This means you can easily track your VAT reclaim amounts each month.

At our Help Desk, we are committed to supporting you in understanding the process, your obligations and the steps to recover your taxes. Our comprehensive FAQs will walk you through every aspect, making it easier than ever to understand and manage your VAT obligations.

Thank you for being a valued partner, and we look forward to assisting you with this new initiative!

VAT Reclaim in Invoices and Payments

How are VAT reclaims represented in my billing and payment files?

Please refer to the images on the left.

How does Unzer calculate the VAT portion of the shopping cart?

What VAT rate does Payolution apply?

Payolution calculates VAT based on the standard rates of the country at the time of service (shipping/capture).

Reduced rates are not considered as Payolution does not have the necessary data.

For intra-community sales, taxation is applied in the destination country.

What should I do if I want to claim VAT refunds for reduced rates?

Please review and correct the claim lists sent by Payolution.

Send these back to Unzer at billing-vie@unzer.com.

Are there instructions for merchants on how to reclaim VAT?

Yes, these are available in our FAQs.

Automated VAT Reclaim Process

Our automated VAT reclaim process is seamlessly integrated into your monthly invoices, allowing you to track your VAT reclaims effortlessly and clearly.

For more information, please refer to the FAQs.

VAT Reclaim Details: Everything you need to know about reclaiming VAT on uncollectible receivables.

Frequently Asked Questions: Quick and precise answers, available in English.

[FAQ EN]

Important Information

In the event of the customer's insolvency, our General Terms and Conditions (according to §5 Abs. 3) provide for a refund of the VAT portion.