CCV - Performing Diagnostics

The diagnostics contain all necessary information for handling the payment process.

Contents of the Diagnostics

• Receipt text
• Payment types
• Card acceptance
• Payment authorizations

Sometimes it is necessary to manually load the diagnostics after changes. We will show you here how to load the diagnostics.

Number of Diagnostics

1. Diagnosis
2. Configuration Diagnosis
3. EMV Config Diagnosis

Favorites Button

You will see your main display. Please select the Favorites button.

Select by tapping.

Menu Button

Now please select the Menu button.

Menu PIN

Please now enter your merchant PIN.

You can find the Terminal ID on your merchant receipts or on the end-of-day report.

Terminal IDs starting with 61xxxxxx: 111111

Terminal IDs starting with 68xxxxxx: 111111

Terminal IDs starting with 526xxxxx: 0123

Please confirm the entry by pressing the green OK button.

Diagnosis

Please select the menu item Diagnosis.

Diagnosis

As the first step, please select Diagnosis.

A receipt with "Successfully completed" will be printed.

Configuration Diagnosis

As the second step, please tap Configuration Diagnosis.

Again, you will receive a printed diagnosis report.

EMV Diagnosis

In the final step, select the EMV Diagnosis.

This diagnosis will also be confirmed with a printed report.

Your card reader has now received all the necessary information regarding payment processing and additional options.

You can exit the menu using the red X button and return to the main display.