CCV - Tel. Authorization

With some issuing banks of credit cards, a telephone authorization is required in order to successfully process the credit card payment. This requirement is often indicated during a credit card transaction with the FEP 02 message.

In this step-by-step guide, we will show you how to carry out a credit card payment with telephone authorization.

Through the telephone authorization service of the credit card used, you will receive an authorization code for the upcoming payment.

Favorites Button

You will see your main display. Please select the Favorites button.

Select by tapping.

Menu Button

Now please select the Menu button.

Menu PIN

Please now enter your merchant PIN.

You can find the Terminal ID on your merchant receipts or on the end-of-day report.

Terminal IDs starting with 61xxxxxx: 111111

Terminal IDs starting with 68xxxxxx: 111111

Terminal IDs starting with 526xxxxx: 0123

Please confirm the entry by pressing the green OK button.

Bookings

Please select the Bookings menu item.

Tel. Authorization

At this step, please tap Tel. Authorization.

Payment

Please select Payment.

Enter Amount

You can now enter the amount to be booked.

Present Card

Please present the card.

For manual entry, please type in the card number without further interaction.

Authorization Code

This is where the received authorization code is entered. Please confirm your entry with the green OK key.

By repeatedly tapping the keypad, you can first select numbers, then uppercase letters, and finally lowercase letters. 

Special characters are found on the * key.

The payment will now be processed and you will receive a merchant receipt.