Order Details & Actions

Modified on Wed, 7 Oct at 10:26 AM

You can view detailed information for a specific order in the UnzerOne Dashboard

01 Open an order

Select an order from the All Orders list.

02 Review the order details

The order details will display, including:

Order amount Payment method Order status Timestamp Payment Method External order id (if applicable)
Order details view

03 View the related transactions

The payment(s) will be listed in which multiple transactions associated will be shown, including transaction related data.

List of transactions associated with the payment

04 Capture, cancel, or refund a payment

User can click the three dots to Capture & Cancel or Refund button to initiate a refund.

Three-dot menu with Capture, Cancel, and Refund options

05 Return to the transactions list

To return to the transactions list, click the back arrow.

Back arrow to return to the transactions list

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