Payment Links - LinkPay (UnzerOne Dashboard)

Payment links let you take payments without your own online shop or checkout page, or alongside it. You create a link for an order and send it to your customer by email, SMS or another channel. The customer opens the link and pays on a checkout page hosted by Unzer, using the payment methods you choose. You can also set default link settings and customise how the checkout page looks.

TABLE OF CONTENTS

• View your payment links
• Create a payment link
• Share a payment link again
• Track a paid payment link
• Open the linked order
• Set default link settings
• Customise your checkout page

View your payment links

• Go to Orders > Payment links.
• The list shows all payment links you have created. For each link, you can see:
  • Created at and Last updated
  • Branch name
  • Type: Single-use or Multi-use
  • Created by
  • Description
  • Amount
  • Customer email
  • Status
  • Linked order

Create a payment link

1. Open the create form

• Go to Orders > Payment links.
• Click + NEW.
• The Create payment link form opens.

2. Choose the branch and link settings

• Select a Branch. If the branch has more than one keypair, each one is shown as a separate option. Select the one you want to use.
• The icons below the field show the payment methods available for your selection.

• Click Advanced optionsto change the default settings:
  • Multi-use payment link: switch on to let more than one customer use the link for multiple payments.
  • Payment methods: clear the checkbox of any payment method you do not want to offer.
  • Expiration date: the date and time the link stops working.
  • Link alias: enter a unique custom name to personalise the link address your customer sees.

3. Add the order and customer details

    Option 1: ITEMS SALE

• Enter the Item, Qty, Unit price and VAT rate, and select the currency.
• Click + Add item to add more items, or click the bin icon to remove one. 
• Optionally, click + Add delivery method or + Add discount. Check the Total (incl. VAT).
  
  

    Option 2: QUICK CHARGE

• Enter the Amount and select the currency. Use this when you do not need to list individual items.
  
  
• Under Additional details, optionally enter an External order ID, or click + Add invoice ID or + Add payment link description.
• Under Customer, optionally click + Add customer or + Add external customer ID.
• Click CREATE.
  
  

4. Share the link with your customer

• A pop-up opens with these options:
  • Copy the link
  • Send the link by SMS
  • Send the link by email
  • Show a QR code for the customer to scan
• Choose the option you need.
  
  

5. Check the new link in the list

• Click Close to close the pop-up.
• The new link appears in the list with the status Link created.
  
  
  

Share a payment link again

• Go to Orders > Payment links.
• In the row of the link, click the three-dot icon in the Actions column.
• Choose Copy link, Share via SMS, Share via Email or Share via QR code.
  
  

Track a paid payment link

• Go to Orders > Payment links.
• If no customer has paid yet & the link has not expired, the Linked order column shows a refresh button. Click it to update the link status and check for new payments.
  
  
• When a customer has paid, the status changes to Order created and the Linked order column shows the order ID.
• For a multi-use link, the Linked order column shows the number of orders paid with the link, for example 2 order(s). The link stays usable until it expires.
  
  
  

Open the linked order

• Click the entry in the Linked order column.
• The All orders page opens, filtered to show the orders paid with this payment link. For a multi-use link, you see all orders paid with it.
• Open an order to capture, refund or cancel the payment.
  
  

Set default link settings

Open and edit the default settings

• Go to Settings > Payment links.
• On the General tab, under Defaults, set the values used for every new payment link:
  • Link validity period: enter the number of days a new link stays valid. The default is 7 days.
  • Link usage: select Single-use or Multi-use.
• Click SAVE. To undo your changes, click DISCARD CHANGES.
  
  

Customise your checkout page

Open and edit the checkout settings

• Go to Settings > Payment links.
• Click the Checkout tab.
• Under Checkout branding, set how your checkout page looks:
  • Shop name: the name shown on the checkout page.
  • Shop logo: click Add image to upload your logo. Use a JPG or PNG file smaller than 500 KB, with a minimum height of 48 px.
  • Brand color and Background color: click the colour box to pick a colour.
  • Background image: click Add image to upload an image. Use a JPG or PNG file smaller than 500 KB, with a minimum height of 1024 px.
  • Font style and Form style: select an option from the list.
  • Favicon URL: enter the web address of the small icon shown in the browser tab.
    
    
    
• Click Advanced options to set more details:
  • Text color, Link color, Payment form background color and Basket background color: click the colour box to pick a colour.
  • Shadows: switch on to show shadows on the checkout page.
  • Unzer logo in footer: switch on to show the Unzer logo at the bottom of the checkout page.
    
    
• Under Checkout links, enter the web addresses of your Terms & conditions, Privacy policy, Imprint, Help and Contact pages. Customers can open these from the checkout page.
  
  
• Under Return URL's, enter the web addresses of the pages your customer is sent to after checkout:
  • Success page: the payment succeeded.
  • Failure page: the payment failed.
  • Pending page: the payment is still being processed.
  • Cancel page: the customer cancelled the checkout.
    
    
• Click SAVE. To undo your changes, click DISCARD CHANGES.