Mail/Telephone (MOTO) Order Creation

Modified on Tue, 4 Aug at 9:56 AM

  1. From the All Orders Overview page, click + New in the top corner to open the order creation form.
    Note: Button only available with correctly configured keypairs for MOTO order 


  2. Select how you want to create the order - There are 2 options:

    • Quick Charge — for simple, one-off charges
    • Item Sale — for itemized sales with more detail

  3. Fill in Order Details (Depending on the mode selected, enter the following)

    FieldDescription
    Usage InfoDetails on what the order is for
    External Order IDReference ID from your external system
    Invoice IDAssociated invoice number
    Customer InfoCustomer name, contact, or account details

  4. Choose the payment type:

    • Charge — processes payment immediately

    • Authorization — reserves funds without immediately capturing them


  5. Then enter the required card details to complete this section.

  6. Click Create to finalize and submit the order.

  7. The order will be successfully created and shown at the top of the list of order overview

  8. Opening the  order details will show  origin = Phone/ Mail with all associated payment and transactions.



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